ETSU's CAPA Student FAQ

  1. How do I see the answers to a previous homework set?
  2. What is my CAPA Student number?
  3. I don't know my CAPA ID. Where do I get one?
  4. How long do I have to complete my assignment?
  5. How many times can I attempt a problem?
  6. I'm sure my answer is correct but CAPA still says my answer is wrong.
  7. What if the ETSU Network is down and I can't get to CAPA to complete my assignment by the deadline?
  8. I don't have a computer at home, or a lot of time to work in the computer lab. What can I do to save time?
  9. CAPA doesn't seem to be recording my homework grades correctly. Whats wrong?
  10. I can't see some of the images in my web browser. What's going on?



 
 

 

Q.How do I see the answers to a previous homework set?

A. Use the "View Previous Set" button immediately after logging into CAPA. Enter the number for the homework set for which you wish to view the answers. Please note that the answers may not be immediately available. When the answers are actually available depends on the exact date and time your instructor chose. Usually they will be avialable by the following morning if not sooner.

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Q. What is my CAPA Student number?

A. Your CAPA student number is a random 9 digit number. DO NOT ENTER YOUR SOCIAL SECURITY NUMBER. If you do it will be sent over the internet as PLAIN TEXT (i.e., anyone could see it!!!).

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Q. I don't know my CAPA ID. Where do I get one?

A.Your instructor will e-mail these to you. Your CAPA ID will be unique for each homework set. Your instructor will email these before each homework set or will distribute all of them at the beginning of the current term. If your instructor decides to distribute them all at the beginning you will only be able to access the current homework set. The later homework sets will become available at preset dates. If you happen to lose your CAPA ID's contact your instructor immediately.

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Q. How Long do I have to complete my assignment?

A. The assignment due date will be set by your insturctor. Usually you will have until midnight on the due date. Don't wait around get started ASAP!!!!

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Q. How many times can I attempt a problem?

A. You usually have up to 99 tries to get a problem correct. If you come anywhere close to exhausting your number of tries you have more problems than this FAQ can answer, so see your instructor immediately!!!!

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Q. I'm sure my answer is correct but CAPA still says my answer is wrong.

A.This is usually a problem with UNITS or SIGNIFIGANT DIGITS. If you encounter this see your instructor and they can help with the correct formatting of the answer.

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Q.What if the ETSU Network is down and I can't get to CAPA to complete my assignment by the deadline?

A. Note that the ETSU campus network is not completely reliable. If you cannot make contact with CAPA immediately, try again in 5 or 10 minutes. It may just be a momentary network glitch. The network being down IS NOT an acceptable excuse for late homework, so don't even try this one. Don't let this happen to you. You have plenty of time to complete the assignments. Start early and get your assignment done well before the deadline.

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Q. I don't have a computer at home, or a lot of time to work in the computer lab. What can I do to save time?

A. One thing you can do to save yourself some hassle is to print out the problems once they are displayed. Take them home and work them, and bring back your answers and enter them into CAPA when you are finished.

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Q. CAPA doesn't seem to be recording my homework grades correctly. Whats wrong?

A. Do not try to start a new CAPA session if you are already logged onto CAPA. This will cause your homework grade to not be recorded correctly. Make sure you have completely exited from CAPA before you start a new session.

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Q. I can't see some of the images in my web browser. What's going on?

A. CAPA makes extenxive use of JAVA to display many of the images that you see on screen. Your JAVA Virtual Machine (VM) maybe simply be out of date. If you believe that this may be the case visit Sun's JAVA VM download page and choose the appropriate link for your operating system. Follow the instructions provided for installing the software.

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